What is Escape Key?
We design rooms which contain a series of challenging puzzles. Your goal is to use critical
thinking and teamwork to follow the clues, complete all of the tasks set before you, and
ultimately escape the room.
Why Escape Key?
Whether you are a high school student or a business executive, the Escape Key experience will
exercise your intellect in a new and unique way. You will not need to rely on outside knowledge
or trivia, but rather on skills such as pattern recognition and communication, as well as good old
common sense. Puzzles will tend to a common theme but may reference a wide variety of subjects,
enhancing your understanding of pop culture, geography, and even technology.
Do we need a reservation?
Yes. While appointments can be made on-site, it is likely that we will be booked for the next few
hours, or even days. If you have a promotional code, you need to book at least 12 hours ahead of
time using the code you have.
When should I arrive?
You should aim to be here 5-10 minutes before your scheduled reservation. If you are more than 15
minutes late, we may not be able to accommodate you, as we have a schedule to keep to with other
groups throughout the day.
Am I going to be locked inside the room?
No. While we do like keys as physical representations of your good ideas, the door to the room will
not actually be locked, and you are free to leave at any time.
How many people can go in a room?
Our rooms usually allow up to 8 people working together, but this number may vary according to
location. If you have more than the maximum number, give us a call and we can usually allow for
one to two extra people.
Will there be others with us in the room?
If you are not with a corporate group and do not have enough people to fill the room, you may meet
another group in the room with you. If you’d like for your room to be private, we allow you to pay
for one additional person in order to block the rest of the seats. If you are interested in that
option, give us a call in advance, but keep in mind that your chances of success increase with the
number of minds present, and it never hurts to meet new people.
Is this family friendly? Can we bring kids?
Yes, and yes. Our rooms do not contain adult content, or anything dangerous. Children under 12 may
not be able to solve some of the puzzles, but if they are with adults, they should still be able to
What if we get stuck on a puzzle?
During your session at Escape Key, we are focused on your learning and success. At any time, our
trained employees will be available to provide hints that don’t give away the solutions to
puzzles, but do give the group a nudge into the necessary paradigm. Remember, in order to complete
all of the tasks, you may have to think in ways you never have thought before, so be prepared for
moments of confusion followed by clarity.
I scheduled a time but I’m not going to be able to make it! What should I do?
All sales are final, so if you cannot make your session, we do not offer refunds. However,
if you give us a call, with enough notice we can allow you to reschedule your booking for
another time that works for you.
What is CaretCard?
CaretCard is a new membership card that combines Escape Key with the Tim Tang Test, the precursor
of our business. Completely free to attempt, the Tim Tang Test is an online series of 250 puzzles
launched in 2007, with over 4 million visitors to date. A CaretCard membership cost USD$10 and is
valid for two years after activation. Here are the benefits:
- Minimum 20% off first attempts in any game
- Minimum 50% off second attempts in any game
- E-mail promotions and invites to events, such as new game introductions
- Eligible to win cash or other prizes in online trivia nights, puzzle hunts, and other activities and contests affiliated with the Tim Tang Test
- Eligible for referral bonuses
To activate or purchase a membership, click here.
What is the Corporate Discount?
Employees of selected companies receive a 20% discount on most admission fees. To receive this discount, enter the number of eligible participants in the designated box on the reservations page. If non-eligible players are part of your group, simply enter those people in the regular “Adults” box.
Players receiving this discount must show proof of employment (e.g. work ID card) when arriving for the session.
If your company is not yet eligible for this discount, please call us to discuss the criteria.